At mj88, we believe every Pakistani player deserves a safe, fair, and enjoyable gaming environment. This page covers the tools, policies, and support resources we have in place to help you stay in control.
Gambling is intended for entertainment purposes only. It should never be seen as a source of income or a way to recover financial losses. If you or someone you know is struggling with gambling-related harm, please use the self-exclusion tools described below or contact mj88 support immediately via live chat. Help is available 24/7.
Our Commitment
mj88 takes responsible gaming seriously — not just because our international gaming licence requires it, but because the welfare of every player on our platform genuinely matters to us. Whether you are betting on a PSL match from Lahore, spinning slots from Karachi, or playing live baccarat in Islamabad, our responsible gaming framework is always working in the background to keep your experience safe.
The mj88 responsible gaming programme is built around four core pillars: age restriction, player self-control tools, early warning detection, and access to support resources. Each of these pillars is described in detail on this page. We encourage every mj88 player — new or experienced — to read through and familiarise themselves with the tools available.
Online gaming is a legal, regulated entertainment activity for adults. The vast majority of mj88 players enjoy the platform responsibly as a leisure activity. However, for a small number of people, gambling can become problematic. mj88 is committed to identifying those situations early and providing the right support before harm escalates.
"The best session at mj88 is one where you set a budget before you start, stick to it, and walk away having had a good time — regardless of the outcome."
mj88 cooperates fully with internationally recognised responsible gaming standards as part of our licensing obligations. Our responsible gaming practices are reviewed and updated regularly to reflect evolving best practice in the online gaming industry. If you have feedback on how mj88 can improve its responsible gaming programme, we genuinely want to hear from you — contact us at [email protected].
Age Verification Policy
Every mj88 account requires CNIC-based identity verification before any withdrawal is processed. Your CNIC confirms both your identity and your date of birth. If our verification team finds that an account belongs to a person under 21 years of age, that account is immediately suspended, all deposits are returned, and any win nings are forfeited in accordance with our Terms & Conditions.
Parents and guardians in Pakistan are encouraged to use internet filtering software to restrict access to gambling websites on shared or family devices. mj88 supports the use of parental control tools and recommends keeping login credentials private and away from minors in the household.
If you suspect that a minor has registered on mj88 using falsified documents, please contact our support team immediately via live chat. We will investigate and take appropriate action without delay.
CNIC Verification: Your Pakistani CNIC number and a clear scan of the document are required to complete KYC. This process is mandatory before your first withdrawal and is used solely for age and identity verification — your CNIC data is never shared with third-party marketers.
Player Tools
mj88 gives every registered player access to a set of practical tools designed to keep your gaming within healthy boundaries. You can activate any of these tools from your account dashboard or by contacting live support.
Set a daily, weekly, or monthly deposit cap in PKR. Once your limit is reached, mj88 will block further deposits until the period resets. Limits take effect immediately when reduced, and require a 7-day cooling period to increase.
Set a maximum session length — from 30 minutes to 4 hours. When your time is up, mj88 will display a reminder and, if you choose, automatically log you out. Healthy sessions mean better decision-making at the tables.
Take a short break from mj88 for 24 hours, 7 days, or 30 days. During a cooling-off period your account remains accessible for withdrawal, but you cannot deposit or place bets. Ideal when you feel you need a reset.
Permanently or temporarily exclude yourself from the mj88 platform for a period of 6 months, 1 year, 2 years, or indefinitely. During self-exclusion, all marketing communications are stopped and your account is fully suspended.
Cap your net losses over a defined period — daily, weekly, or monthly. mj88 tracks your net gaming position and stops accepting bets once your chosen loss threshold is reached for that period.
Enable on-screen pop-up reminders at intervals you choose (every 30, 60, or 90 minutes) that show you how long you have been playing and your net position for the session — a simple but powerful awareness tool.
How to activate: Log in to your mj88 account and navigate to Account Settings > Responsible Gaming. All tools listed above are available there. Alternatively, contact mj88 live chat 24/7 and a support agent will set up any tool on your behalf — no judgment, no questions asked beyond what is needed to configure the tool correctly.
Know the Signs
Gambling becomes a problem when it starts to negatively affect your finances, relationships, or mental wellbeing. The following signs may indicate that your gambling habits need attention:
If two or more of the above signs apply to you, please use mj88's self-exclusion tool immediately and speak to a professional counsellor. mj88 live support is available 24/7 to assist you in activating self-exclusion with no delay.
Self-Assessment
Honest self-reflection is the first step. Read through each question carefully and consider whether it applies to your current gaming behaviour.
Do you ever gamble with money that was originally intended for bills, groceries, or other essential expenses?
Have you ever tried to win back money you lost by placing more bets rather than stopping your session?
Do you find yourself thinking about gambling throughout the day — planning your next session, reliving past wins, or worrying about losses?
Have friends or family members in your household expressed concern about how much time or money you spend on gambling?
Do you feel the need to gamble with increasing amounts of money in order to achieve the same level of excitement?
Have you ever borrowed money or sold personal belongings to fund your gambling activity?
Do you use gambling as a way to cope with stress, loneliness, anxiety, or difficult personal situations?
If you answered yes to any one of the above, we encourage you to activate a cooling-off period or deposit limit right away. If you answered yes to two or more, please consider self-exclusion and reach out for professional support. Contact mj88 live chat — we are here to help, not to judge.
Core Principles
Six commitments that underpin everything mj88 does to promote safe, fair, and enjoyable gaming for every Pakistani player on the platform.
mj88 operates under an internationally recognised gaming licence that mandates specific responsible gaming requirements. Our policies are audited regularly by the licensing authority to ensure compliance with global player protection standards.
Every mj88 player completes CNIC-based identity verification before withdrawing funds. This process confirms both identity and age, ensuring no underage player can access real-money gaming features on the mj88 platform.
mj88's platform continuously monitors for patterns associated with problem gambling — such as rapid session escalation, frequent large deposits, and sustained loss-chasing behaviour — and flags accounts for welfare checks where appropriate.
Where mj88's monitoring systems identify a player who may be experiencing difficulty, our support team will proactively reach out via live chat or email to check in and discuss the responsible gaming tools available to them.
mj88 never targets bonus offers or promotional content at players who have self-excluded, set cooling-off periods, or shown signs of problem gambling. Marketing materials always carry 21+ and responsible gaming messaging.
All mj88 customer support staff complete responsible gaming training as part of their onboarding. They are equipped to recognise the signs of problem gambling in player interactions and to guide players to appropriate support resources.
Self-Exclusion
Self-exclusion is the strongest player protection tool available on mj88. When you self-exclude, your account is immediately suspended and you will be unable to log in, deposit, or place bets for the duration of your chosen exclusion period. All pending promotional communications are cancelled at the same time.
mj88 offers the following self-exclusion periods:
To activate self-exclusion, you have three options:
Option 1 — Account Settings: Log in to your mj88 account, go to Account Settings > Responsible Gaming > Self-Exclusion, and select your preferred exclusion period. The exclusion takes effect immediately upon confirmation.
Option 2 — Live Chat: Open the mj88 live chat (available 24/7) and tell the support agent you wish to self-exclude. They will process your request immediately, without requiring you to navigate the settings yourself.
Option 3 — Email: Send an email to [email protected] with the subject line "Self-Exclusion Request" and your registered username. Include the exclusion period you want. We will process your request within one (1) business hour and send you a confirmation email.
Reinstatement: Once a self-exclusion period expires, your account will not be automatically reactivated. You must contact mj88 support to request reinstatement. For indefinite self-exclusions, a minimum 12-month cooling period must have passed and the reinstatement request will include a welfare check before any reactivation is considered.
Once a self-exclusion is activated, mj88 will not lift it early under any circumstances — including requests from the player themselves. This is to protect you during a vulnerable period. Please choose your exclusion period carefully, knowing that the commitment is firm.
Get Help
If gambling is causing harm in your life or the life of someone you care about, professional help is available. mj88 encourages all players to reach out — there is no shame in asking for support.
Available 24 hours a day, 7 days a week. Our trained support agents can help you activate any responsible gaming tool instantly — deposit limits, cooling-off, or full self-exclusion.
Reach out via [email protected] for responsible gaming requests. Mark your subject line "Responsible Gaming" for priority handling by our welfare team.
If you are concerned about a family member's gambling habits, mj88 support can advise on third-party exclusion requests and provide guidance on how to approach conversations about problem gambling with your loved one.
As an internationally licensed operator, mj88 can direct players to the responsible gaming resources provided by our licensing authority upon request. Contact live chat for the relevant authority's contact details.
mj88 is Pakistan's premium online casino and cricket betting platform. Cricket, slots, live casino — all in PKR. All with the full responsible gaming toolkit described on this page.
21+ Only · Play Responsibly · International Licence · Self-Exclusion Available · PKR Wallet